Observe who’s browsing your website, how they transfer close to it, and just how long they’ve been there. Armed with the appropriate context – which include visitor’s actual website, referrer, nation, and existing time – it is possible to proactively invite them to talk everytime you look at it correct to be certain your chat invitation is relevant.
You can also invite your colleagues to an ongoing chat session, deliver them text messages or compose notes, seen only for you and various brokers.
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LiveAgent also ensures that proactive invites pop up only When you've got more than enough available reps on the internet.
Strengthen engagement by proactively inviting your prospects and clients to chat together with your agents whilst they browse your website. Setup chat Invites for tailor made URLs – which include your pricing or checkout internet pages – and Strengthen conversions like hardly ever right before.
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